“This isn’t the Internet people signed up for.”

Google and Facebook help connect the world and provide crucial services to billions. To participate meaningfully in today’s economy and society, and to realize their human rights, people rely on access to the internet—and to the tools Google and Facebook offer. But Google and Facebook’s platforms come at a systemic cost. The companies' surveillance-based business model is inherently incompatible with the right to privacy and poses a threat to a range of other rights including freedom of opinion and expression, freedom of thought, and the right to equality and non-discrimination.